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ABOUT ME

Growing Ideas, Growing Businesses

Hi there! My name is Emily Gerhardt, and I am a small business consultant and project manager based in Chicago, IL. I am the owner of Your Idea Company, where I provide business consulting services, project management, process design, business strategy, revenue stream development, and implementation services for small independently owned businesses.

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In addition, I am also the Director of Operations for a catering and meal prep start-up, where I head sales and client services, and manage end-to-end event management, logistics, staffing, timing, food service, front + back of house operations, event inventory management, cost estimates, and ROI analysis.

 

I also serve as an Operational Applications Manager at a major healthcare company, overseeing and managing software programs used by 6,700+ field workers and leaders, manage projects on process improvement, integrations, and implementation across the platform, and perform routine site visits to maintain visibility with the field and report results of initiatives to key stakeholders.

 

Prior to these roles, I also served as a Patient Experience Specialist, where I grew a leading healthcare company by opening and operationalizing 19 centers in 5 years across a major metropolitan market, increased company profit by +$150k/week (+20%) through designing and re-training all administrative staff patient account collections, proposed and piloted QR Code Initiative increasing region Google Reviews by +38% in 2 months, and organized and hosted meetings for the region to review overall performance, collaborated on corrective action in underperforming areas, and educated teams on new rollouts.

 

I hold a Bachelor of Science degree in Exercise Science and Psychology from Elmhurst University, where I also served as the President of Elmhurst Queers and Allies, Coordinator of Education & Advocacy at Habitat for Humanity, and National Leadership Conference Attendee at LeaderShape Institute. In addition, I have received numerous accolades throughout my career, including opening 16 new clinics in 5 years, being named the A Culture Ambassador Representative, and increasing company bill collections by 20% a week.

 

Overall, I am a dedicated and results-driven small business consultant and project manager with a proven track record of success in helping businesses achieve their goals. Whether you need assistance with business strategy, process design, revenue stream development, or project management, I am here to help you take your business to the next level. Let's work together to turn your ideas into reality!

Qualifications

  • Small business consulting expertise with proficiency in process design, business strategy, and revenue stream development and implementation for small independently owned businesses.

  • Demonstrated experience in end-to-end event management, including logistics, staffing, food service, and event inventory management, with a track record of achieving sales targets and developing operational processes to meet current and future business needs.

  • Strong project management skills with experience in overseeing and managing software programs used by a large team, collaborating with cross-functional teams, and implementing process improvement initiatives resulting in increased profits and improved customer experience.

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